firmware 3.2 update fails.

[snake24]

I ran both the update tool and the firmware update from the ssd. Is this correct?

Your thread doesn't say anything else.

Ran it and got BSOD.

Now mobo doesn't detect ssd in bios.

[G.SKILL]

Hi snake24,

Could you remove your SSD and reinstall again.
please check does BIOS recognize SSD then download FW-3.2 file again, we add a new .pkg.
just use .exe

[snake24]

so is my ssd dead?

[snake24]

Hi snake24,

Could you remove your SSD and reinstall again.
please check does BIOS recognize SSD then download FW-3.2 file again, we add a new .pkg.
just use .exe

pls confirm for me all i need to do it take it out and put it back?


I don't need to send it back to the manufacturers?

[snake24]

OKay turned off main power switched it back on and ssd is detected again.

New drivers need to be installed so restart pc one more time and now i have firmware 3.2 installed.

Gave me a scare just now cos the ssd couldn't even be detected in bios. What kind of joke is this?

[Weenz]

Which PKG file do we use? A or B? Edit: NVM you just try one and it'll tell you if it works or not.

[Wales]

My experience : if you update the firmware after crashes or can not find the SSD device. Don't worry, please power off your computer few seconds (do not use the reset does not work) and then reboot. Firmware update is complete, you can use ssdupdate check your firmware version.

[kuroukage]

I had a problem with it too. Got BSOD both times. First time I shut all programs down (using Windows 7 x64, AHCI setup in bios, MSAHCI driver) and ran the update tool. Picked package A, selected my drive etc... then it sat there for a bit until I saw it try and reboot without saying it was finished, but gave me a BSOD, so I had to shut down holding the power switch. Then I booted back into Windows and it said I had the new firmware installed. I was worried that it didn't complete properly, so I went into safe mode and did it again. This time it said it finished correctly, sat there for about 10 seconds, then when it rebooted I got a quick flash of a BSOD and then another BSOD saying it couldn't boot. So I powered everything off for a min and it was fine again. Is something wrong with this firmware or the update tool? Should I downgrade? I'm upgrading from 3.1. Just wondering if it's even worth going to 3.2? Any advice would be much appreciated. Thanks.

Kurou

[G.SKILL]

Hi kuroukage,

Don't worry, you didn't do anything wrong.
It is Sandforce upgrade procedure issue.
we know this problem and informed Sandforce.
but all of us know how their efficiency.
After several of the update process, we figure out it have to power off then reboot.
its upgrade would be complete.
so don't worry about your issue.

[kuroukage]

Thanks for the reply. Glad to know it's not a problem with the firmware.

[snake24]

Which PKG file do we use? A or B? Edit: NVM you just try one and it'll tell you if it works or not.

is there an A or B package?

I downloaded it from the firmware 3.2 thread and there's no mention of different packages.

[kuroukage]

is there an A or B package?

I downloaded it from the firmware 3.2 thread and there's no mention of different packages.

It's the files that come inside the archive I was talking about. Theres an A and a B. I was using A both times and it let me. According to the information I read it wont let you use a firmware file that's not for your drive. So I'm wondering which HDD B is for? I've used A both times I've upgraded.

[G.SKILL]

Either A or B can finish upgrade your SSD.

[kwilks3]

In my case I tried to run "b", but it said "supported device not detected. I ran "a" and everything worked just fine, no BSOD or errors.

[dchard]

Phoenix Pro 60GB --> 3.2

I just upgraded my Phoenix Pro 60GB from fw 3.1 to fw 3.2.

Used the "A" package, with MS AHCI driver. The SSD got detected and just after the tool sais "Firmware upgrade successful!", the whole computer crashed (BSOD).

I switched off, then swtiched on, the SSD detected and windows boots fine, no data loss occurred, and the firmware is upgraded to 3.2.

Now I'am on Intel RST AHCI driver 10.x again, because it is slightly faster then MS AHCI.

Dchard