We started out with just one LED out, then at some point it became both of them. We've tried the shut down several times and at least two of those times we left the PC unplugged for 20+ minutes. At some point while my husband was doing some jiggery-pokery with the computer one of the two RAM lights came back, but we're still down one.
Motherboard is:
MSI Enthusiastic Gaming Intel Z270 DDR4 VR Ready HDMI USB 3 ATX Motherboard (Z270 GAMING M5)
BIOS is: 1.50 2/15/2017
I have emailed tech support but no replies yet to help. Husband is getting to the point that he wants to just return the ram -- is there confirmation at least that the LED isn't broken permanently so I can reassure him that this is a temp issue?
Thanks xoxo
Motherboard is:
MSI Enthusiastic Gaming Intel Z270 DDR4 VR Ready HDMI USB 3 ATX Motherboard (Z270 GAMING M5)
BIOS is: 1.50 2/15/2017
I have emailed tech support but no replies yet to help. Husband is getting to the point that he wants to just return the ram -- is there confirmation at least that the LED isn't broken permanently so I can reassure him that this is a temp issue?
Thanks xoxo
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