No it doesn't have to be an ASUS motherboard. Any Z270 and Z170 chipset motherboards should be capable of running the software.
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Post your issues with the Trident RGB Control software here
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I do not like the softwar Trident RGB Control, especially do not like that there are Asus service! Asus software have all terrible.
ASUS Com Service -is evil! especially what if the motherboard is not from Asus.
AsRogAuraService -too raw ****! but I understand that the service needed.
In general I would like to see an independent software written from scratch! and not castrated creation in conjunction with Asus...
MSI Z270 Gaming M7 + F4-3600C16D-16GTZR, control software bad, but it works. software from Asus and the gift is not necessary
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Hi, we'll do our best to put up a changelog, but there's so many things that needs changing that it might not be complete.
At the moment, we're getting the same issues with the Z170 motherboards where a single module isn't responding correctly, but cycle and default are good. The next beta version should update the addresses for Z170 motherboards.
Also, we understand that there's a conflict with the Aura service. We're working on that issue right now.
Thank you all for your amazing feedback.
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Originally posted by G.SKILL View PostHi everyone,
For those of your who installed the beta software, and some modules aren't lighting up any more or stuck in a certain color/effect, please shut down the system (no sleep or hibernation) and then cut the power to the power supply (either by the IO switch in the back, or disconnect the power cord altogether). Wait until the motherboard lights go out, because there are some motherboards that can retain power for quite some time after the power is cut. Then wait for an additional 30 seconds.
This should clear out the lighting settings on the modules. At the moment, it seems like this issue stems from issuing commands to incorrect addresses. So we are asking to update your BIOS to the latest version, and then reinstall the software. Make sure to reboot between install and uninstalls.
If you're still having troubles, please let us know the full motherboard model number and the BIOS version you have installed. Thanks.
Yes. I've followed those instructions (thank you btw) and it got one stick to work. Some details below.
Motherboard: ASUS Maximus VIII Impact
Bios (latest): 3201
All of the software options work as intended, from what I can tell. Except that they only work on one stick. The other just sits idle in all but the 'Color Cycle' option and that's about the only time you'll see both sticks RGB working and in sync.
I've included a short recording - https://streamable.com/px6ez
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Originally posted by neoilha View PostIn My Asrock Z270 Gaming K6
Bios 1.30
2x 8gb ddr4 3000
Not Work, Does not recognize memory modules
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i got an email with instructions on what to check if the software is not detecting your ram module. it did not work for me. but maybe it works for you.
The error message indicates that the light controlling services cannot be found or are not running.
Step 1:
Make sure the software is installed. The Trident Z RGB lighting control software is installed in the
following directory:
C:\Program Files (x86)\G.SKILL International Enterprise\GSkill
Step2:
Make sure both services are installed. The services are located in the following directories.
C:\Program Files (x86)\ASUS\AXSP\2.00.00
C:\Program Files (x86)\ASUS\AsRogAuraService\1.00.01
If the folders are missing, please copy files directly from the installation package
Copy the files from “Trident Z RGB Control vx.xx.xx\AXSP\” installer folder to “C:\Program Files
(x86)\ASUS\AXSP\2.00.00”
Copy the files from “Trident Z RGB Control vx.xx.xx\AsRogAuraService” installer folder to “C:\Program
Files (x86)\ASUS\AsRogAuraService\1.00.01”
If the folders “1.00.01” or “2.00.00” do not exist, please create a new folder with the same name.
Step 3:
Make sure the services are running. To do this, go to “Start > Run...” dialog (or press “Win+R”) and type
in “services.msc” and press “Enter”.
In the list, look for “AsRogAuraService” and “ASUS Com Service”. These two should be listed as “Running”
and the Startup Type should be “Automatic”.
To change the Startup Type, right click on the service, click on “Properties”, and under the General tab,
select “Automatic” for “Startup Type” from the dropdown list.
If the service is not running, then right click on the name, and choose “Start”.
If you encounter an error when trying to start the service, please go back to Step 2 and make sure the
files are copied to the correct directories.
When both “AsRogAuraService” and “ASUS Com Service” are confirmed to be running, we need to
restart both services to make sure they are working together properly by right clicking on
“AsRogAuraService” and choose to “Restart”, then do the same to “ASUS Com Service”.
Step 4:
Once both services are restarted, double click the software from the desktop. In some cases, the
software may give an error message the first time. So double click the software shortcut again from the
desktop. The software should open properly.
Please note that this set of directions only apply to v1.00.08 BETA. It may change for future versions.
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Originally posted by avioni View Posti got an email with instructions on what to check if the software is not detecting your ram module. it did not work for me. but maybe it works for you.
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Originally posted by avioni View Posti got an email with instructions on what to check if the software is not detecting your ram module. it did not work for me. but maybe it works for you.Intel i5 6600K @ 4.5GHz 1.36v 53c Max Temp
Asrock Z270 Extreme4
16GB Trident Z RGB 3000MHz
Galax GTX 1070 Hall Of Fame
Seasonic Prime Titanium 650W
ID Cooling Frostflow 240L-W
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Originally posted by botee View Postmy motherboard is MSI. so i cant have those Asus stuff -_-
so i uninstalled command center to see if that was somehow causing a conflict but nop. now without the msiddrservice installed i just get the no rgb modules in system error all the time.
i also tried installing aura software cause gskill software is basically a modified aura from what i could see in the files. but i get the exact behavior. the process runs in task manager but nothing happens. installed various asrogservice versions but got nowhere new.Last edited by avioni; 03-08-2017, 03:24 AM.
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Originally posted by botee View Postmy motherboard is MSI. so i cant have those Asus stuff -_-
Memory modules receive acpi low-level commands. It is for this reason that any MB on the z170/z270 is supported.
For this, the software does not need asus. but marketing, ASUS Aura just fashionable
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