Oh BOY am I glad I did not go out and purchase G.Skill Trident Z RGB RAM!! Reading this thread is a lot like reading the Corsair forum about their LED RAM and their Lighting Node Pro. I was sorry to learn that G.Skill went to ASUS for LED lighting control. ASUS software is as buggy as Corsair Link and NZXT CAM.
This is probably a manifestation of improper use of the SMB Bus and not having controlled access interlocking. It is known that ASUS AI Suite does not use SMB Bus Mutexes properly which is why it cannot co-exist with other sensor monitoring programs like LINK, CAM, HWInfo, ADIA64 etc. When you have uncoordinated access and locking of the SMB Bus by different programs at the same time, erratic problems arise that are inconsistent - very hard to troubleshoot unless you can get in there and see what is locking up the SMB Bus.
It's a shame that manufacturers rush these products to market with poorly written and barely tested software. The customers end up becoming beta testers, which is not something they should have to spend hours and hours doing unless they knew the true issues going in. Corsair does it, NZXT does it, and now we can add G.Skill to the list. Bad software can quickly ruin a positive buying experience and that is what is happening here. Corsair LINK has had major problems for YEARS that have been documented and are still not fixed. In their case, they are at the mercy of the OEM manufacturers of their cooler products (CoolIt and Asetek). Sounds like in G.Skill's case, they are at the mercy of ASUS, who also has a terrible track record with their software. The Corsair forums are full of people who have sworn to NEVER buy another Corsair product - all because of buggy, untested, inefficient software. It will be interesting to see how this pans out for G.Skill.
My 2 cents.
This is probably a manifestation of improper use of the SMB Bus and not having controlled access interlocking. It is known that ASUS AI Suite does not use SMB Bus Mutexes properly which is why it cannot co-exist with other sensor monitoring programs like LINK, CAM, HWInfo, ADIA64 etc. When you have uncoordinated access and locking of the SMB Bus by different programs at the same time, erratic problems arise that are inconsistent - very hard to troubleshoot unless you can get in there and see what is locking up the SMB Bus.
It's a shame that manufacturers rush these products to market with poorly written and barely tested software. The customers end up becoming beta testers, which is not something they should have to spend hours and hours doing unless they knew the true issues going in. Corsair does it, NZXT does it, and now we can add G.Skill to the list. Bad software can quickly ruin a positive buying experience and that is what is happening here. Corsair LINK has had major problems for YEARS that have been documented and are still not fixed. In their case, they are at the mercy of the OEM manufacturers of their cooler products (CoolIt and Asetek). Sounds like in G.Skill's case, they are at the mercy of ASUS, who also has a terrible track record with their software. The Corsair forums are full of people who have sworn to NEVER buy another Corsair product - all because of buggy, untested, inefficient software. It will be interesting to see how this pans out for G.Skill.
My 2 cents.
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