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I recently purchased the aforementioned memory kit (F3-10666CL9D-4GBNQ) and I believe I have a bad stick (machine wouldn't post/locked up with one oft the sticks installed). I purchased a second kit to use while Newegg processed my RMA, and with the second kit have found that the memory appears to have compatibility issues with my motherboard - ASUS E35M1-I Deluxe. When both sticks are installed, the machine will not post. Individually (and testing each slot separately) there appears to be no issue, just when both slots are filled. I have tried the onboard Mem-OK feature, as well as manually setting the timings and increasing the voltage - but no joy.
My question is that when I RMA my bad kit, is it possible to exchange it for a kit that is on the motherboards QVL? The QVL for this board was not (and still is not) posted on the ASUS website, and as such I made something of a blind buy picking a kit that had good ratings and few complaints with regards to compatibility. Unfortunately by the time I had two good sticks of memory, I discovered this compatibility issue but was outside the return window. Since I am now outside the return window with Newegg and believe I now have to deal with the manufacturer on this issue.
Please let me know if there is a way we can make this work.
My question is that when I RMA my bad kit, is it possible to exchange it for a kit that is on the motherboards QVL? The QVL for this board was not (and still is not) posted on the ASUS website, and as such I made something of a blind buy picking a kit that had good ratings and few complaints with regards to compatibility. Unfortunately by the time I had two good sticks of memory, I discovered this compatibility issue but was outside the return window. Since I am now outside the return window with Newegg and believe I now have to deal with the manufacturer on this issue.
Please let me know if there is a way we can make this work.
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