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G.Skill Sniper 1866 4x4, Bad Memory?

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  • G.Skill Sniper 1866 4x4, Bad Memory?

    Hello and salutations to everyone here,

    Over the last few months I've been trying to narrow down what causes my computer to go black screen with looping sound. My initial thoughts were to point blame to my GPU, but the results on testing it was inconclusive (I don't have another machine to test the card on, and living further away from friends or family that still own a PC).

    After some tests and researching, some people were pointing out that it might be a memory issue. So this leads me here!

    Computer Specs:
    Intel i7-3770K @ Stock
    ASUS Sabertooth Z77 Running Latest BIOS
    G.Skill Sniper 1866 4x4 (Two Separate Kits)
    Corsair GS700 PSU
    EVGA 2GB 660 Ti SC
    1 x Intel SSD

    Memory is set to run with XMP, and boots fine. Voltages are stock.

    From doing some reading here, I didn't even think about two 4x2 kits potentially not matching correctly, but I decided to do my own testing to come to the bottom of this. I used Memtest from HCI as suggested by a Administrator in a different post to run my tests.

    The Initial Test
    This was just to see if I had any errors show up. As you can see there are three instances here.


    Although I did not screen shot the results of several other tests, I ran the following with all kits installed:

    250-350% Coverage: XMP Disabled, Manual Timings and Frequency Set - Errors Exist
    250-350% Coverage: BIOS Set to Auto (DDR3-1600), Manual Timings and Frequency Set - Errors Exist

    So this lead me to digging to find out which stick of RAM was faulty. As I stated above, I have two 4x2 kits, two of them were from May 2012, while the other two are Nov 2012.
    I extracted all of my kits and placed one kit at a time in DIMM_1. I set the memory settings back to XMP and ran the sticks as 1866.

    Individual Testing - (Incomplete):
    1. May 2012 Stick #1 = Immediate Error after 5 minutes of running. Halted the result and removed this stick.
    2. May 2012 Stick #2 = No errors after 300% Coverage
    3. Nov 2012 Stick #1 = No Errors after 250% Coverage
    4. Nov 2012 Stick #2 = No Errors after 300% Coverage

    My next steps are to test out the DIMM slots on my mobo with the known good RAM sticks. i.e. DIMM_A1 + DIMM_B1, etc. Then with all three placed in as a test.

    Grouped Testing - (Incomplete)
    1. 2 x Nov 2012 = TBD
    2. 1 May 2012 + 1 Nov 2012 (I know this may cause some issues as I've read in this forum as they are made as kits and tested as kits) = TBD
    3. All Three Sticks = TBD



    At this stage, memory issues is a concern for me, and I purchased these from Newegg in 2012, but found out that GSkill stands by their memory units with a lifetime warranty! Would I be able to RMA my fault memory stick given these results?

    Thank you for reading this long and rather dreary post!
    Last edited by zeroseoul; 07-11-2014, 02:17 PM.

  • #2
    Absolutely! We can take care of that bad module and kit right away. Your post was thorough and hopefully helpful to those that are new to computer building and troubleshooting. You definitely completed the right steps to isolate the issue.

    Complete the RMA procedure here, send the memory to us, then we will have a new kit out to you immediately!:

    http://www.gskill.com/en/rma

    Thank you
    GSKILL TECH

    Comment


    • #3
      Should I be looking to send in the kit together or just the faulty memory?

      **EDIT**
      Nevermind, I should have read the RMA page to begin with! I will continue my testing to make sure there isnt a problem with the DIMM slots on the mobo, after that I will most likely move to submitting an RMA request. Thank you.

      Comment

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