F3-10666CL9D-8GBRL + ASROCK 890FX Deluxe5 +Phenom II X6 1100T Black Ed

[MrPisky]

Hello,

I have been having system crashes for several months now. My build was put together in July 2011 and ran problem-free til about 6 months ago. I updated all drivers and eventually ran Memtest x86 (v 4.0) and saw that I was getting errors. I also purchased the HCI Memtest version which also gave errors. However, I noticed that the errors seemed to also coincide with monthly dust build up in the case and MB. I clean out my case very frequently because it's a HAF 932 and it brings in a LOT of dust. Before today, the dust clean out always seemed to "solve" the crash problems. Today though, a dust cleanout did NOT resolve the issues and I'm still having memory errors AFTER a thorough cleaning.

In one of my earlier visits to this forum, I found the thread that discussed the basic settings for an AMD motherboard and attempted to make some changes. I wanted to post my current settings to make sure I have things right before requesting RMA.

---CPU CONFIG---
OC Mode = Manual
CPU Freq (MHz) = 200
CPU Dynamic OC - Disabled
PCIE Freq (MHz) - 100
Spread Spectrum - auto
ASRock UCC - Disabled
CPU Actice Core Control - Disabled
AMD Turbo Core Technology - Auto
AMD IO C-State Support - Enabled

Multiplier/Voltage Change - Manual
CPU Freq Multiplier - x16.5 3300 MHz
CPU Voltage - 1.4750V
NB Freq Multiplier - x12.0 2400 MHz
CPU NB Voltage - 1.1500V
HT Bus Speed - 2400 MHz
HT Bus Width - 16 bit
DRAM Freq - DDR3-1333

---Voltage Control---
DRAM Volts - Auto
NB Volts - Auto
HT Volts - Auto
CPU Line Load Calibration - Auto
CPU VDDA Voltage - Auto
PCIE VDDA Voltage - Auto

Need to RMA or do more testing/tweaking?

Thanks!!

[Tradesman]

Try raising DRAM to 1.55

[GSKILL TECH]

These two values are too high, lower them and see if it is more stable:

NB Freq Multiplier - x12.0 2400 MHz -> x10.0 2000MHz
HT Bus Speed - 2400 MHz -> 2000MHz

Thank you
GSKILL TECH

[MrPisky]

Thank you both. Will set DRAM volts to fixed 1.55, NB Freq to x10.0 2000 MHz, and HT Bus to 2000 MHz. Will post back results in about a week or less if still having issues.

[MrPisky]

Still locking up and crashing with those settings. I have not seen memory errors as before, but still unstable. No BSODs, but three freeze-ups and one auto-reboot this morning.

What next?

[GSKILL TECH]

Did you try the latest memtest86+? Memtest86 is not as good.

Thank you
GSKILL TECH

[MrPisky]

Yes, the version I use is Memtest86+ v4.20 which is the latest version I am aware of.

[MrPisky]

I've also used the HCI Memtest which is a paid program. I've received errors from both Memtest86+ and HCI Memtest just prior to starting this thread. After making the suggested adjustments above, I'm getting very frequent system lockups/crashes, but I've yet to see a memory failure from Memtest86+ with testing immediately after a crash. As of right now, I'm not working with the HCI program due to the time involved. I'm currently working from a laptop as the desktop machine won't run long enough to work from.

I want to be sure this is in fact a memory module problem and not a MOBO or other component, but I don't have another machine to try these sticks in.

[GSKILL TECH]

Shouldn't have problems at all with that memory kit, go ahead and send them in for RMA exchange.

Thank you
GSKILL TECH

[MrPisky]

Ok, will do. Thanks for your help!

One question though... I have two of these kits. Do I need to do TWO RMA requests? Or can I list the serial numbers of all four modules?

[GSKILL TECH]

One RMA number is fine, list all serial numbers being returned.

Thank you
GSKILL TECH

[MrPisky]

I submitted a request for RMA last week, but got no response. 2nd Request submitted just now. Hopefully this one will be seen.

[MrPisky]

Please disregard last post... Finally found a response email from 8/16 with RMA number assigned. My bad...